Refund policy
Return & Refund Policy
Last updated: 28-04-2026
Thank you for shopping with us.
We strive to deliver high-quality products. However, if you are not completely satisfied with your purchase, please review our policy below.
1. Returns Eligibility
We accept returns only under the following conditions:
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The product is damaged, defective, or incorrect
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The product is unused and in original packaging
To be eligible for a return, you must contact us within 48 hours of delivery with proof (photos/video).
2. Non-Returnable Items
We do not accept returns for:
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Size issues (please check size chart before ordering)
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Change of mind
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Used or washed products
Since our products are made-to-order, returns are limited to quality-related issues only.
3. Return Process
To request a return:
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Email us at vijay.dsigner@gmail.com
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Share your order ID and issue details
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Attach clear images/videos of the product
Our team will review your request within 2–3 business days.
4. Refund Policy
If your return is approved:
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Refund will be processed within 5–7 business days
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For prepaid orders: amount will be refunded to original payment method
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For Cash on Delivery orders: refund will be issued via bank transfer or UPI
5. Replacement Policy
In case of damaged or incorrect products, we may offer:
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Free replacement, OR
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Full refund (based on availability)
6. Cancellation Policy
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Orders can be cancelled within 12 hours of placing the order
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Once shipped, orders cannot be cancelled
7. Contact Us
For any questions, contact us at:
Email: vijay.dsigner@gmail.com
Phone/WhatsApp: 6304457002
By placing an order, you agree to the terms of this policy.